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Re: Cant update Zoom Version on win 7 , er - Zoom Community.Error: occurred during zoom installation (Error 0, , , ) – Zoom Guide
The full message you will receive is "There is no disk in the drive. Please insert a disk into the drive. Despite the error, you don't need to insert anything anywhere. This occurs because Zoom is looking for a file path that doesn't exist. Alternatively, you might see error code during installation. This means that Zoom can't overwrite an existing file due to a running process.
Now, you just need to reinstall Zoom. You can get the latest version from the Zoom Download Center. First, check that you have enough disk space.
Look at how much space you have left on the drive where you are installing Zoom. If it's in the red, with only megabytes remaining, it's time for a tidy up.
Here's how to clean Windows If that's not the problem, try updating Zoom via the Download Center , rather than the program itself. If necessary, replace C with the drive you have Zoom installed on. Then click OK. In the folder that opens, you should see a file called installer. Attach this to a ticket on the Zoom Support site for further assistance. This error can happen during installation and is caused either by incorrect permissions or a driver conflict.
First, you need to run the Zoom installer as an administrator. If you're trying to update via the program itself, grab the installer from the Zoom Download Center instead. Right-click the EXE file and choose Run as administrator. Then follow the standard installation process. If you still get the error, it's a driver problem. You can use Windows Update to check for driver updates:. If no updates are found, that doesn't necessarily mean your drivers are the most recent version.
You should visit your manufacturer's website to grab the latest files. If you need more help, see our guide on how to find and replace drivers. It you see this, it means that you have not been granted the correct license to join the webinar. Alternatively, the host's webinar license could be expired. The host needs to visit Zoom User Management as an account owner or admin. Here they can grant you the correct permissions to join the webinar, or find out how to renew their webinar license if applicable.
Hopefully you now have Zoom up and running. Search the community and support articles Windows Windows 7 Search Community member. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. I have the same question Report abuse. Details required :. Cancel Submit. In reply to LemP's post on March 30, What version of Windows do you have?
Do you want to host a meeting or attend a meeting? Are you trying to download the another Zoom file? If so which one?
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